Forum Discussion

Cartoondude135's avatar
5 years ago

How do I get my progress back?

My iPad mini had a malfunction when I tried to reboot it with usage sharing disabled (it keeps crashing during Zomboss fights in Penny's Pursuit). It somehow lost my save data and when I tried to register my email on my iPad mini that lost the save data, I ended up accidentally syncing the cleaned account to all my devices. So now the only device that still has my old account, IGN "byron", is my iPad pro. And it's still stuck on the restore purchases screen.

PLEASE ANSWER BACK ASAP! I GOTTA GET MY ACCOUNT BACK! I can tell you one thing, here are my currently unfinished plants on the account "byron":

Ghost Pepper; level 7, 720/800

Sweet Potato; level 7, 549/800

Sap-Fling; level 9, 500/1600

Strawburst; level 8, 547/1200

Jack O' Lantern; level 9, 554/1600

Electric Currant; level 8, 725/1200

Aloe; level 9, 1175/1200

Parsnip; level 9, 833/1600

Hot Date; level 9, 1526/1600

Holly Barrier; level 9, 877/1600

Sling Pea; level 9, 492/1600

Snap Pea; level 9, 1008/1600

Electrici-Tea; level 5, 155/400

Blastberry Vine; level 9, 750/1000

Pokra; level 7, 178/600

Imp Pear; level 7, 500/600

Pumpkin; level 7, 180/600

Dartichoke; level 8, 300/800

Ultimato; level 9, 410/1000

Shine Vine; level 9, 410/1000

Murkadamia Nut; level 6, 329/500

Turkey-pult; level 9, 236/1000

Boingsetta; level 7, 212/600

Headbutter Lettuce; level 6, 184/500

Many of the newer plants I got, such as Hocus Crocus, are already at either level 8 or 9.

3 Replies

  • Cartoondude135's avatar
    Cartoondude135
    5 years ago

    I registered the account two years ago, but I don't remember seeing the old player ID number.

  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    Legend
    5 years ago

    @Cartoondude135 

    There's two things you can do, as you registered for EA's email registration scheme you can use it to request a unique code to restore your account.

    The other way is to get your old player id number and contact EA HELP CENTER by tapping "HELP " at the bottom of the page and making out a missing content report, this might take up to a couple of days and they can't/won't restore your account without the correct player id number.

    It's located under settings/ build version and i suggest you screenshot it or write it down somewhere safe.

    I suggest you turn off the wifi on your ipad so it can't update the new account and screenshot/ write down your player id number.

    I should try getting your player id number first, you will need it if you have dealings with EA HELP. 

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