Forum Discussion

theMLGMassacre's avatar
theMLGMassacre
6 years ago
Solved

How to get bqck my old account profile.

I had maxed out coins, gems, and I bought all the plants. When the upgrade  system came out my account was reset. Do I have to start over.
  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    6 years ago

    @theMLGMassacre 

    It's not us you need to tell, you need to tap HELP at the bottom of the page and contact EA HELP CENTER directly, 

    This is a players forum and EA uses us as unpaid support staff so they quit bugging EA HELP with complaints.

    EA  HELP CENTER are the people you should be talking to so i suggest you dig out your links, take a few screenshots supporting your case and copy and paste those links to your complaint as i suggested.

theMLGMassacre's avatar
theMLGMassacre
6 years ago

No links immediately as im on mobile but if you search YouTube for this search exactly itll bring you to my videos. 

Plantz vs. zombies 2, mobile edition. Level 106, endless.

MAGICDAVESHROOM's avatar
MAGICDAVESHROOM
Legend
6 years ago

@theMLGMassacre 

It's not us you need to tell, you need to tap HELP at the bottom of the page and contact EA HELP CENTER directly, 

This is a players forum and EA uses us as unpaid support staff so they quit bugging EA HELP with complaints.

EA  HELP CENTER are the people you should be talking to so i suggest you dig out your links, take a few screenshots supporting your case and copy and paste those links to your complaint as i suggested.

  • theMLGMassacre's avatar
    theMLGMassacre
    6 years ago
    @MAGICDAVESHROOM Yeh, thats the first thing I tried. Funny enough after going through the same options to report 4 times this is where it brings me... oh well. Lesson learned I guess. Still love the game.
    • MAGICDAVESHROOM's avatar
      MAGICDAVESHROOM
      Legend
      6 years ago

      @theMLGMassacre 

      Those naughty scamps have an annoying habit of throwing complaints onto the forum, probably to avoid doing what they're paid for.

      Missing content report is still yourbest option, anything out of the ordinary might have to be reported a few times a few times in my experience but you have to be persistent.

      • theMLGMassacre's avatar
        theMLGMassacre
        6 years ago

        Jay a is my YouTube name, honestly its fine though. I asked thinking there would be a quick solution or maybe someone has gone through this as well with the update. Im a little late to complain about it in the first place and if I did it once I can do it again. Thanks for your help.

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