İn-game purchase
"Hello, I am experiencing in-game purchase issues and I keep getting a message saying 'user not authorized'. I would be very grateful if you could look into this. Thank you in advance."
Forum Discussion
2 Replies
To fix the "user not authorized" error in the Play Store, first try clearing the cache and data for the Play Store and Google Play Services apps, then restart your device. If the issue persists, remove and re-add your Google account. For organizational accounts, you may need to contact your administrator for permission.
Basic troubleshooting
Restart your device: This can resolve many temporary glitches.
Clear Play Store and Google Play Services data: Go to Settings > Apps > Play Store > Storage > Clear data and do the same for "Google Play Services".
Check your network connection: Ensure you have a stable internet connection.
Check Google Play certification: Go to Settings > Google Play Protect > Settings to see if your device is certified. If not, you may need to fix the device issue."I tried everything you said but it didn’t work. I live in Turkey, so could it be that payments are not available in this region? Please help me."
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