Payment problem
Hello Support Team,
I am writing from Israel.
I have a problem with in-game purchases in Plants vs. Zombies 2.
My details:
· Country: Israel
· My Google Play account region: Israel
· Device: Galaxy s22 FE
· Game version: latest
The problem:
When I click on any offer in the game store, I see a popup message: "Error: User Not Authorized. You are not authorized to purchase on this device."
I cannot buy anything, even though my payment method (Israeli credit card) works fine in Google Play.
What I already tried:
1. I reinstalled the game (after saving my progress).
2. I tried on Wi-Fi and on mobile internet (4G).
3. I cleared the cache of Google Play.
4. My account is 100% Israeli, and I am physically in Israel.
Nothing helped.
Can you please check if there is a block on my account or a server issue?
Best regards,
Daniel