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LGJ26's avatar
5 years ago
Solved

Payments processed, but items not delivered

On my last 2 purchases (for Bundle LXIV and Bundle LVI), the payment has processed, but then hangs before the seeds are delivered, with the flower icon just spinning and spinning. Eventually, I have ...
  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    5 years ago

    @LogicWings 

    @LGJ26 

    If your payment has been processed but you have not received the items then tap HELP at the bottom of the page and make out a missing content report, EA are normally pretty good with missing content cases.

    Iirc If you check Google play store's refund policy you have up to two hours after purchase to request a refund, though they might give you a refund anyway if you didn't receive your items.

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