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Lurch_Zombiez's avatar
Lurch_Zombiez
Rising Adventurer
5 months ago

Pinata Party just taxed me 10 gems for 1st play

Hey, what gives? Now that the Pinata Party timer seemingly works fine and I could play it, why did it tax me 10 gems for first play?? Mind you, this is NOT the replay (I never replay it since I prefer to spend my gems on other stuff). I don't have any screenshot of course 'cause it wouldn't occur to me that I would lose the gems. I had 20 gems, played Pinata Party for the first time today, now I have 10 gems. And I know for sure that I had 20 gems, since I had gotten 19 of them while previously playing Penny's Pursuit Zomboss thrice. Anyone else noticed this problem?

30 Replies

  • TheBarbers05's avatar
    TheBarbers05
    New Scout
    5 months ago

    Took them from me today. EA is so slow at fixing anything and never rewards the players for the trouble or even what they lost due to the bug. 

  • sonson5's avatar
    sonson5
    Seasoned Newcomer
    5 months ago

    I would like all my gems back please!!

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey everyone, 

    Thank you for all your reports. I merged them in this thread to gather some details and forward them to our teams; we're having a closer look at this situation.

    Please hang in there, we'll do our best to keep you updated here with any news!

  • So, i realized this yesterday but waited till today to confirm it, but when you klick on the "play" button for the free piñata level that you can play daily, it took ten diamonds. Since i realized this only now and the last update was long ago (i presume it started after the last update), i don't know how many diamonds i already lost, bout 100+ to max 200.

    Since my options are limited, i haven't tried much to stop this from happening on my own 

  • lftpfzy7geip's avatar
    lftpfzy7geip
    Seasoned Newcomer
    5 months ago

    Okay, now the main question - How to get back all the lost gems?

    My observation is that it removes gems up to a certain amount. For me it removes up to 80. Several times I collected more than 100, but then everything returned exactly to 80.

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey everyone,

    This issue should have been resolved.

    Please check your games and let us know if you are still running into errors with the Pinata Party cost. 

    Thank you for all your timely reports!

  • Well we don’t know if it’s resolved as we can’t play a pinata due to the last update where there are no gems, gauntlets, coins to get daily and the piñata is stuck on back how many hours

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    4 months ago

    I see, that's a different situation than the problem here, but thanks for the update!

    I will keep this conversation open to confirm that the first play cost issue has been fixed later on.

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