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xoforaylan's avatar
xoforaylan
4 years ago
Solved

Plants Vs Zombies 2 register error

When I put my email in it keeps saying registration error.
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hello Everyone!

    I wanted to check if everybody is still running into this issue? If so can you try going through our troubleshooting guides as well as trying a different network (cell versus wifi or vice versa) and let me know if this continues for you?

    Thanks!

dogaberkatakul's avatar
dogaberkatakul
2 years ago

Hi, I am an old user of this game. But last week I lost my progress. I want to recover my account. When I write my e-mail address it says "failed, try again". I am an iOS user. Please help me with this issue. 

I tried to uninstall and download the game. Also, I tried to change my wi-fi connection. 

Also, the characters of the game seem blurry, colors of the game seem gray. It seems very bad. I downloaded the game again and again. In my opinion, the game has a problem. 

eieio_31310's avatar
eieio_31310
Hero
2 years ago

Just a quick check to see if there is hardware compatibility problem.

May I ask what model number of your device and what version of iOS is running please?

  • dogaberkatakul's avatar
    dogaberkatakul
    2 years ago
    My device is Ipad Air(5th generation) and version of IOS is 16.6
    however the graphics and display were very good before my account was deleted.

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