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That thread didn't said where can I get that i.d. number and how I can do that with already lost profiles. Can you please provide more information? Also, where I can write to EA HELP CENTER?
Firstly you should have screenshotted or written down your player id number which is found on the loading screen, little spanner🔧 (settings) then build version.
Every time you reinstall it tries to create a new player id and you have to tell it to find your old player id that has your lost profiles.
You don't write to EA HELP CENTER, you tap on "HELP CENTER" at the bottom of this page and email them and they promise a response within up to 2 days, which is why it's a lot better syncing with your Google play account as it only takes a few minutes.
- 7 years ago
I have made screenshot just now, but with my lost player profiles... Will ea center find and restore my account with my old profiles?
- MAGICDAVESHROOM7 years agoLegend
You need the player id that is associated with your lost profiles, just giving EA HELP CENTER a newly generated player id won't help.
Did you install pvz2 through your Google play account?
If you did then it automatically creates a backup which has your original player id and profiles.
- 7 years agoI did all that but it didn't gave me my profiles back. This is, again, probably because I accidently clicked the "force sync player data" button in the cloud button out of panic in a hope it could restore my account. This is so depressing... ☹️