Forum Discussion
But it still does not solve the main problem. Not possible to access it in general.
Hey Everyone,
Thanks for letting us know what you are seeing with PvZ2 Mobile, I wanted to take a moment to confirm if everyone is still running into this issue? If so can you see if any of the following steps help?
- Close the game and restart your device then relaunch
- Check for OS updates, then check if you have any game updates or see if you can get in
- Switch from Cell Data to Wifi (or vice versa), and ensure any VPN you have is disabled
- Make sure your Date/Time are correct on your device
If you keep seeing this issue would it be possible to get the following information and I can pass this on to the team?
- Device (OS version and Model)
- Which version of PvZ2 do you have
- The region you are playing from
- PvZ Player ID (a guide to locating can be found here)
- 3 years ago@EA_Illium Sent an email via the forum.
- 3 years ago@EA_Illium I also have the same problem. And i already done those step that you suggest (like switching cell data to wifi, ensure VPN are disabled, restart the game and phone, etc). But the answer is still the same. I couldn't play PENNY'S PURSUIT and ARENA
- 3 years ago
Hi cannot get upate for arena on game this is information you ask to best i can
Lenova tab M10 system Andriod 10
Plants v Zombies 2
Region is Scotland uk
Version a.9.8.1 Id:0.0.0
Player ID CFD7D140-C6AB-4DC9-9AE0-133CA40FB51A
Email is [edit: email address removed]
hope you can help love playing this game
Thanks Mark
- 3 years ago
Device (OS version and Model): Android Samsung Galaxy S9
Which version of PvZ2 do you have:a: 9.8.1 | d:0.0.0
The region you are playing from: Australia
PvZ Player ID: 53633EF7-05BB-4676-A3DA-B3AE0DC17A00
Cheers
Joe
- 3 years ago
Bende de aynı sorun var. Sorun devam ederse oyunu sileceğim
- 3 years ago
I also have that issue with the arena mode. I tried the recommendations and it did not work.
Device: android
Plantsvz2 version: 9.8.1
Region: Costa Rica
Pvz id: B7710F8D-CBAE-4F2E-B219-08712CE5CFCO
- 3 years ago@EA_Illium It doesn't matter, same problem is still going, when are you going fix?
- 3 years ago
Same issue, still no update
My id is A3202FCB-52CB-4341-A2FD-3150051EF6FEGame version: a:9.8.1|d:0.0.0I am downloading from Costa Rica, central AmericaAndroid, huawei p10 plus, emui 9.1.0 - 3 years ago
- Device (Xiaomi K50 Gaming OS MIUI 13.0.10 android 12)
- Which version of PvZ2 do you have: a:9.8.1 |d:0.0.0
- The region you are playing from: VietNam
- PvZ Player ID: C8F57EF3-3F91=476E-9464-9F730C887F5A
- Geenie2wC3 years agoRising Novice
Hi, so disappointed we're still unable to update PVZ2 - No update in Google Play store.
I can't access Penny's pursuit (except through daily quest) or Arena tournament directly (only via MEGA Gatling pea's season Advertisement, on pre-play screen).
FYI as requested.
- Device (OS version and Model) : LG S21 Ultra
- Version of PvZ2 I have: Version a.9.8.1 Id:0.0.0
- Region: Australia
- PvZ2 Player ID: CDC400C0-3ED9-41F7-BDBC-1635E236AFCE
Hoping a solution and/or advice is coming soon. Thanks so much!
- 3 years ago
It's been 4 days and no update no compensation, dumb developers, i wasted penny on this dumbshit.
- 3 years ago@EA_Illium Im facing the same problem .
I followed all the steps that you have mentioned, but still facing same. Please help me
My ea I'd is- IFA52962-F885-4092-9087-929832FD3EEB
About Plants vs. Zombies™ 2
Recent Discussions
- 10 hours ago
- 14 hours ago