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Dipluzik's avatar
Dipluzik
6 years ago

PvZ2 - Zen garden

Hi all,

Regarding Plants vs. Zombies 2, I have had the issue of my zen garden. The timer is not working as attached.

To fix this issue, I have performed as follows:

  • Make sure my device is up-to-date
  • Make sure my game app is up-to-date
  • Automatically set date, time and region (Vietnam) in settings.
  • Power cycle my device and restart the app (after force stop the app) => The issue persists.
  • Close the app, force stop and clear cache => The issue persists.
  • Uninstall game app and reinstall => The issue persists.
  • Uninstall game app and reinstall on another devices => The issue persists.

Could someone help me to advise a solution to this issue please?

Thanks,

6 Replies

  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    Legend
    6 years ago

    This is a new one on me, i suggest you tap HELP CENTER at the bottom of the page and contact EA HELP CENTER directly, you will need to give them your player i.d. number and explain your problem, but they are the only pe9who can fix it.

  • PowerToss's avatar
    PowerToss
    6 years ago

    Yea, you will have to contact EA Help Center as @MAGICDAVESHROOM suggested.

    Just one question out of curiosity: Is Bernie the Bee showing up in your Zen Garden?

  • Dipluzik's avatar
    Dipluzik
    6 years ago

    Hi Bro,

    I contacted EA Help directly and received their advice quickly.

    Also, I have performed the instruction as mentioned but the issue still persists.

  • PowerToss's avatar
    PowerToss
    6 years ago
    @Dipluzik wrote:
    @PowerTossHi bro, I have not seen the mentioned bee in my zen garden.

    Ok, so your Zen Garden is definitely bugged. I'd suggest to contact EA help center again (bottom of this page) and open a ticket  "missing content"! Make sure not to report it as "a bug". Tell them that Bernie the Bee is missing in your Zen Garden, the timers don't work and what you already did to try to fix it.

  • Dipluzik's avatar
    Dipluzik
    6 years ago

    @PowerTossHi bro, thank you very much for your suggestion!
    I will do that and inform you about the result later.

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