I had my account linked Via the cloud, but restoring it didn't bring it back, I had cleared all the world, and had a lot of the seedium plants before 24. My Gmail was linked, and my game center on apple has all the relevant achievements.
If you signed up for EA's email registration scheme then you can get a unique code sent to your email address to restore your account from the backup servers.
This takes about 5 minutes.
If you have your player id number, you can contact EA HELP CENTER by tapping on help center at the bottom of this page.
Please note that EA can't/ won't restore an account without your player id number so please screenshot it and keep it safe.
If you have a new profile and can't get EA to recover your old one from the backup servers, they will add plants to your new startup account if you have proof of purchase from your purchase history.
PLEASE NOTE THAT THE PLAYER ID NUMBER MUST BE THE OLD ONE ASSOCIATED WITH YOUR MISSING ACCOUNT, THE ONE ISSUED WITH YOUR NEW ACCOUNT IS TOTALLY DIFFERENT AND USELESS TO YOU.
The same thing has happened to me this morning.
How can I get that Email reg code sent? I should have it signed up to, but have no clue where to access it.
It only works if you already signed up for EA's email registration scheme.
Tap on the cloud on the left side of the loading screen, then on the register email address button.
You should be able to enter the email address that you already gave EA (make sure that you don't leave a space at the end if you used autofil) then follow the prompts.
Oh, boy, Magicdaveshroom is it good to see you! I had the same 'Update Washes Away All My Plants, Gems etc' experience but I finally managed to get through to Help via EA Chat and for the first time EVER, not only was my progress in Jade League restored, I didn't get knocked back to Up the Creek W/O a Paddle League! It was a right faff - I didn't know there were that many circles of hell.
