PvZ2 crashing at startup - problem began 22-May-2023

Question

PvZ2 crashing upon startup, about 15 seconds after the load thermostat finishes. The ad screen (internal ads) displays and seconds later there is a 1-second sound made that reminds me of the sound made when you shuffle playing cards. Then the screen is frozen. I play most days (I think I played something like 17 of 22 days thus far this month) and it worked fine yesterday. Free game that I've been playing on my iPad for years.

I'm going to update the iPad to 16.5 (currently 16.4) in the unlikely event that this has something to do with my error.

smarterfeller · Answer

@smarterfeller update didn't help

eieio_31310 · Answer

I play the game on iPhones and have had experiencing the same problem.

From your description, it strengthen my suspicion the forced ads have been patched onto the game badly and caused the crashing.

If you have not note down or take a screenshot of you player ID, I suggest you do this asap as you never know you might need it and if you have not yet registered your email to get 100 free gems, then it is now a good time to do so as it will link your email to your progress so it provides an easy recovery.

I have already posted a solution how to fix this crashing issue before on the orther thread so will not repeat here, if interested, you can read it from

https://answers.ea.com/t5/Plants-vs-Zombies-2/Crash-Game-crashed/m-p/12583471#M48281

mzjenny · Answer

@smarterfeller Having the same exact issue ! It started last night. The sound I hear almost sounds like static! Did you resolve this issue ?

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PvZ2 crashing at startup - problem began 22-May-2023

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