EA Staff (Retired)@A676B608 In relation to your issues, please speak with one of our phone or chat support advisers who will be able to advise you further. You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat
Unless EA support has changed recently as far as I'm aware the only option to contact EA HELP CENTER is still via email, there is no live chat option and the telephone option given for covid doesn't work.
EA Staff (Retired)Are you sure other options other than email are available for pvz2 players?
If you need help with a game and you select pvz2 (not origin) then you are given the option to select your device, which is either an apple or android device.
Pvz2 is a mobile device game, not PC and doesn't have access to livechat or phone services as far as myself or any of the other regular forum members know.
By the way you also mention giving XP for helpful answers and unfortunately the ranking system is broken and I'm stuck at expert level for a couple of years.
I have tried reporting this problem on a couple of occasions but EA HELP have closed the case without fixing the problem, which is what they do if they really don't understand the problem.
