Forum Discussion

A676B608's avatar
A676B608
5 years ago
Solved

About data recovery

I accidentally deleted my account "BAMCUHEN" last night at Plants vs Zombies 2. How can I restore it?
  • EA_Illium's avatar
    EA_Illium
    5 years ago

    @A676B608 In relation to your issues, please speak with one of our phone or chat support advisers who will be able to advise you further.  You can contact our live support at help.ea.com.  

    To request a callback or speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to receive a callback or begin a chat

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago
@MAGICDAVESHROOM This has changed as Chat and Phone options are available. The only issue that may affect this is your region, or if a technical issue is occurring.
MAGICDAVESHROOM's avatar
MAGICDAVESHROOM
Legend
5 years ago

@EA_Illium 

Are you sure other options other than email are available for pvz2 players?

If you need help with a game and you select pvz2 (not origin) then you are given the option to select your device, which is either an apple or android device.

Pvz2 is a mobile device game, not PC  and doesn't have access to livechat or phone services as far as myself or any of the other regular forum members know.

By the way you also mention giving XP for helpful answers and unfortunately the ranking system is broken and I'm stuck at expert level for a couple of years.

I have tried reporting this problem on a couple of occasions but EA HELP have closed the case without fixing the problem, which is what they do if they really don't understand the problem.

About Plants vs. Zombies™ 2

Discuss your experience with Plants vs Zombies 2 on our community forum.5,823 PostsLatest Activity: 2 hours ago