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Re: Compensation for Lost Account?

@noeabe 

As eieio has already said, you can get already purchased items added to a new account if you show them screenshots of your purchase history.

Did you sign up for EA's email registration scheme?

If you did then you could get a code sent to your email address to restore your old account.

If you can get a screenshot of your old player id number from an old device (do not allow it to update) then you could get EA HELP CENTER to restore your old account.

Losing an account has become a major problem, and the forums are filled with players in your situation.

Unfortunately, EA can't/won't help out players who don't have their correct player id number saved somewhere safe.

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