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Re: game does not load

Can you help me (am on Android) when I tried to click the game it kicks me out instantly I've tried unstalling and installing the game but it won't work

1 Reply

  • Neejay007's avatar
    Neejay007
    3 years ago

    HI,

    It happens in a few occurrences mentioned below.

    1. When you have a poor internet connection or the game didn't properly update.

    2. Either You have storage issues or ram issues. 

    3. It causes when you are out of cpu threading (running so many apps in the mobile background).

    4. Over 100MB apps have a separate file in android/OBB section. It happens when obb is damaged.

    5. Your account may have been suspended (I can't exactly say thats the issue).

    6. Check with your background apps and see if there may have many available spaces or not.

    7. Try restart the phone. 

    8. If you are uninstalling and reinstalling, then open the game in offline mode after installed.

    9. Better to have a backup of game saves to google play or EA account.

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