Forum Discussion

Re: How do I get my progress back?

@Cartoondude135 

There's two things you can do, as you registered for EA's email registration scheme you can use it to request a unique code to restore your account.

The other way is to get your old player id number and contact EA HELP CENTER by tapping "HELP " at the bottom of the page and making out a missing content report, this might take up to a couple of days and they can't/won't restore your account without the correct player id number.

It's located under settings/ build version and i suggest you screenshot it or write it down somewhere safe.

I suggest you turn off the wifi on your ipad so it can't update the new account and screenshot/ write down your player id number.

I should try getting your player id number first, you will need it if you have dealings with EA HELP. 

No RepliesBe the first to reply

Featured Places

Node avatar for Plants vs. Zombies™ 2

Plants vs. Zombies™ 2

Discuss your experience with Plants vs Zombies 2 on our community forum.Latest Activity: 1 hour ago
6,582 Posts