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Re: Plants Vs Zombies 2 register error

@xoforaylan    Please note that this is an open forum, if you do not wish to get lots of junk mails I suggest you remove the image showing your email address.

11 Replies

  • linuxPigPen's avatar
    linuxPigPen
    Seasoned Ace
    4 years ago
    @xoforaylan Your pic doesn't prove no spaces. A space would look like the white background. Put your cursor in the box at the end of your name and check for sure.
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hello Everyone!

    I wanted to check if everybody is still running into this issue? If so can you try going through our troubleshooting guides as well as trying a different network (cell versus wifi or vice versa) and let me know if this continues for you?

    Thanks!

  • Please help with this problem... 

  • P8ants's avatar
    P8ants
    3 years ago

    Still having problems with registering. I've checked for spaces afterward and does not register stil

  • @EA_Illium having this problem atm. :/ after I updated the game, it's back to "register e-mail" when i've already registered. :u
  • Hi, I am an old user of this game. But last week I lost my progress. I want to recover my account. When I write my e-mail address it says "failed, try again". I am an iOS user. Please help me with this issue. 

    I tried to uninstall and download the game. Also, I tried to change my wi-fi connection. 

    Also, the characters of the game seem blurry, colors of the game seem gray. It seems very bad. I downloaded the game again and again. In my opinion, the game has a problem. 

  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    Legend
    2 years ago

    @dogaberkatakul 

    If you already signed up for EA's email registration scheme then try again, but make sure that ther isn't a blank space after your email address because autofil normally leaves one, which invalidates it.

  • eieio_31310's avatar
    eieio_31310
    Hero
    2 years ago

    Just a quick check to see if there is hardware compatibility problem.

    May I ask what model number of your device and what version of iOS is running please?

  • My device is Ipad Air(5th generation) and version of IOS is 16.6
    however the graphics and display were very good before my account was deleted.
  • dogaberkatakul's avatar
    dogaberkatakul
    2 years ago

    I checked if there were any spaces. I want to upload some screenshots from my device. Can you control my account? If necessary I can contact you with a direct e-mail message. I want to recover my account please help me.

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