10 Gems Daily Reward İssue
I’ve been completing the daily quests for three days, but I haven’t been receiving the reward for the one that gives 10 gems. I’ve lost 30 gems because of this issue.
Forum Discussion
4 Replies
You get 2 extra fuel tanks every 24 hrs. Play pinata party, get your extra tank of fuel and u should be able to then get 10 gems
EA_CathCommunity Manager
Hey EmirAkyollu , teams are also looking into this issue at the moment, thanks for the report!
This seems to be linked to the Plant of the Week reward, and has been an issue for many months…..
i’ve had this problem many times - best thing to do is NOT play the Plant of the Week game for the first 2 days, then play it once a day for the last 5 days.
basically, if you complete the 5 Plant of the Week Challenges & the plant of the week icon disappears from your menu screen, then the game does not register you completing the Daily rewards & will not let you claim it….. As long as the plant of the week is still available to play, you can claim daily rewards.
also, claim the 10 gems reward each day, before claiming & clearing any of the individual daily reward prizes, especially the daily plant of the week one. I’ve had issues a few times if i claim the daily POTW reward before claiming the Daily rewards gems - which then become unclaimable despite completing 10 / 8 daily rewards.
I had this bug even when not having claimed POTW, so it's probably not that. I too had tried to figure out what might cause this bug, at some point I thought it's because there are two players on my device and maybe when one player completes some of the daily activities (less than 8) and the other player completes the rest of them (also less than 8) then neither player can claim the reward, but that's not it either since sometimes it worked. I also tried doing all 10 or 11 activities by the same player since I thought maybe it's actually more than 8 that need to be completed, but that's not it either since sometimes it still didn't work.
Anyway, I don't think we users can figure it out through speculation. Instead, devs need to fix this bug, but I simply can't understand why they're not doing it after many months of complaints from users. Same goes with other bugs. It's beyond me.