Hi,
I dont use facebook to login into the game (actually I dont even have a facebook account).
I started over the game play with another IGN, I just want to access the game and play normally.
I was not able to do that at my iPhone since last update, as I said before the game freezes in the opening screen.
Is EA working on that problem, I read on the reviews other people are having similar problems.
In the last week playing PvZ heroes has been a matter of luck for me.
I need a lot of luck for the game does not "crash" in the first screen.
Someone advise me to close and re-open the app until it works.
Sometimes works at once, other times I try 20 rounds of close and open then give up.
My friend has an android device (he downloaded the app 3 days ago) and never got any problems...
What should I do?
Hi @S4cr4m3nt0,
There are a few additional troubleshooting steps to could try: troubleshooting steps for iOS apps.
Additionally, if you are using a performance/storage app try to disable it temporarily as it sometimes mess with games.
