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Re: Progress deleted with latest iOS update

I updated my iPad to OS18 and lost ALL progress and plants too! I contacted EA support.

Did you get your account back? I’m so worried!

Thanks!

1 Reply

  • 38l2c3iofjmc's avatar
    38l2c3iofjmc
    2 years ago

    I have the same problem. You can write to the developers in the chat (don’t forget to indicate your ID) at help.ea.com, but it’s not a fact that they will answer. They promised to answer me in 17 minutes, but two hours have already passed and there is no answer. If no one answers you either, give the game one star and write a negative review in the AppStore. That's all we can do.

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