Re: PVZ2: losing purchased plants

Hi!
You need to contact EA advisor in this case. You'll need your player ID and proof of purchase.
1. Contact EA:
https://help.ea.com/en/contact-us/?product=plants-vs-zombies-2&platform=ipad&category=missing-content&issue=never-received-content
2. Player ID
https://help.ea.com/en-gb/help/plants-vs-zombies/plants-vs-zombies-2/find-your-player-id-for-plants-vs-zombies-2/
3. Proof of Purchase:
https://help.ea.com/en-gb/help/account/how-to-provide-proof-of-purchase/







If my answer was helpful or I solved your problem, please leave xp and accept it as a solution.
Thanks!