Re: [Requesting Info] Unable to complete purchase - 2021
I've tried purchasing the newest plant and gems. Neither one worked. Restarting didn't help. I'm on an Android phone.
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1 Reply
@soozen Did you clear out the cache in the App's settings? After I cleared out the cache (NOT player data) and restarted, I was able to purchase items again in the Store.
If not, then you may want to open a ticket with EA Help. Maybe there is something additional they may be able to help with.
Good luck!
