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Yosuo13's avatar
Yosuo13
Seasoned Newcomer
5 years ago

Re: Someone deleted my acc in PVZ2

I tried to sign in to get the 100 diamond but it say acc invalid for all gmails i tried but the id idh it but i registered my acc with google play but i think someone did go to my phone or loged in with my device and he did delete for it

6 Replies

  • @Yosuo13 

    You are supposed to sign up to EA's email registration scheme before you have data loss, not afterwards, otherwise it won't work as there's nothing for it to download. 

    It's pretty rare for someone to delete a pvz2 account but it happens at least once a day someone, somewhere loses their account for no fault of their own.

    Could you have pvz2 on another device?

    If you can get the old player id number from settings/ build version then EA might be able to help.

  • Yosuo13's avatar
    Yosuo13
    Seasoned Newcomer
    5 years ago

    No i tried to log in with ea before losing the acc and it didnt work and i think someone deleted it using this botton that i will show in photo

  • @Yosuo13 

    Would i be right in thinking that you use a non-english version of pvz2 because that looks like the edit profile name menu?

    If that is the edit profile name menu then you should tap the little arrow in the top left hand corner of the brown box to go back to the profile name menu.

  • Yosuo13's avatar
    Yosuo13
    Seasoned Newcomer
    5 years ago

    Yeah i know there is nothing exept this profile and i had a profile called Yosuo but i cant get it back even after synchronising it i got a new acc idk why but idh the id and i think the acc got deleted or something like that and i wanna know if contacting  ea and asking for help like if the ask me some question about my acc and i answer them all right and help them check that the acc was linked to my gmail adress they could help me

  • @Yosuo13 if that profile is part of your old account then it should still be part of your old account and you should be able to load that account and get the player id number then contact EA HELP as i told you to do and get them to sort it out, i don't know if they can recover a deleted profile but they are the only people who can help you.

  • Yosuo13's avatar
    Yosuo13
    Seasoned Newcomer
    5 years ago

    no its not part I tried to get any thing where i had the acc in but every where i check i cant find it like it got deleted or something like that

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