Forum Discussion

pErNeLoNgA's avatar
pErNeLoNgA
Seasoned Newcomer
7 months ago

Scrolling won't work on plant selection

Hi! 

I've started playing again after YEARS of being away, and so, I created a new account. However, when I'm in adventure mode, in the plant selection screen, the screen refuses to scroll down. That is a problem, because as I progress in the game, I need to scroll to select my new plants. I've tried restarting the app and uninstalling it and installing again. I don't know what else to do. 

The problem is not with this specific level,  because it's been like this since the first one. I'm playing on a samsung tablet galaxy s8 ultra, idk how relevant that is, but maybe it's a device problem? I haven't seen anyone else mention it.

6 Replies

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey pErNeLoNgA​ , is this still happening? I know some players try to use Samsung DeX to minimize the window and it enables them to scroll up and down, that could be a solution?

  • pErNeLoNgA's avatar
    pErNeLoNgA
    Seasoned Newcomer
    7 months ago

    EA_Cath​ Hi, so, i can’t use samsung deX on my tablet bc it’s a function specific to the owner acc, which my game is not on. I’ve checked, and people have been having this issue for over three years, has no dev taken a look?

  • I had the same issue on my new Samsung Galaxy Tab S10  Ultra.   I found a fix for this issue first on a Google search and then I also found it on this forum.   The fix is to go into Settings > Display > Camera Cutout.  Select Hide Camera Cutout for the Plants vs Zombies 2 app.

  • IceBlueLugia's avatar
    IceBlueLugia
    Rising Newcomer
    19 days ago

    Thank you, this worked for me having the exact same issue on my Tab S9 Ultra!

  • 14315f7bbb8f36f3's avatar
    14315f7bbb8f36f3
    Seasoned Newcomer
    18 days ago

    Omg you're a star !! I had the same issue on my Tab S10. Just done what you suggested and it works! Thank you

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