Forum Discussion
6 Replies
- EA_Cath20 days ago
Community Manager
Hey 56cn8oivjlt4 , what region are you located in? Have you tried out troubleshooting guide for iOS games?
- 56cn8oivjlt420 days agoNew Novice
I have tried the troubleshooting guide and none of it worked. I am in North America
- EA_Cath19 days ago
Community Manager
What error message are you getting exactly? I assume you've also tried switching the connection type (from Wifi to mobile data, and vice versa)?
- 56cn8oivjlt419 days agoNew Novice
Could not receive update information.
check that you are connected to the internet or try again At another time
(0)
- EA_Cath19 days ago
Community Manager
Thanks! I wonder, is there an update available for you if you go to the App Store and search for Plants vs Zombies 2?
- 56cn8oivjlt419 days agoNew Novice
Yes I did when I uninstalled and reinstalled it and there was no update on the App Store