Unable to Claim Daily Rewards in Plants vs. Zombies 2

Dear EA Support Team,

I would like to report an issue I’ve been experiencing in Plants vs. Zombies 2. I’m unable to claim the daily activity rewards even though the tasks show as completed.

Here are my details for your reference:

• Game Version: a:12.6.1 | d:12.6.1
• Player ID: 9A064CB7-A405-49A8-85AB-60ADA9CA6FAB
• EA Device ID: 265d35c63b45ff668014c56d52af24cd3e7a34a1b11a095448207ec9e64406ff
• Issue started: October 14–15, 2025 (and the issue still persists)
• Operating System: iOS

I’ve attached screenshots showing the issue for your investigation.
Please help check and resolve this problem as soon as possible.

Thank you very much for your assistance.