We need everyone's help

I have linked my EA Account to PvZ 2

1. Open your game.
   • If this is your first time launching the game, complete the tutorial first.
2. Select the cloud icon on the bottom left of the home page.
3. Select Register email.
4. Log in using your existing EA Account(When attempting to restore game progress, it was found that in identities selections there was no previously backed up account information, ;-( )