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snakatakka's avatar
snakatakka
Not applicable
2 months ago

-2,099,999,990 Gems

I don’t know how this could’ve happened, I just opened the app and I had a negative amount of gems. I ranked up and earned some gems but I’m still at a negative number. I’m unsure if it’s a visual bu...
bug
ios
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
2 days ago

Hey yall, apologies for the late reply here. The teams want to look at this issue and might need some player IDs, would you be able to send those to me if the negative gems issue is still happening? Here's how to find your player ID:

  1. Tap the Settings cog icon.
  2. You’ll see your Player ID at the bottom of the screen.


Thank you 🙏

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