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I can’t find my PvZ heroes account
I’ve been spending days looking for my old account and I still can’t find it. Can anyone help me?
d76mevq2dzdj
1 day ago Place Plants vs. Zombies™ Franchise Discussion
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Dear Development Team of Plants vs. Zombies International Version & Players:
The following is an AI translation due to my limited English proficiency; some inaccuracies may exist.As a loyal Chinese player, I have had a lot of fun while playing the game. At the same time, I have also found some areas that can be optimized, and I hope to contribute my ideas to the further improvement of the game. Hello! Wishing you all the best, may we have a wonderful time together, and may you be free from worries and negative feelings! Happy New Year! Thank you for reading my feedback and for being willing to listen to the genuine thoughts of Chinese players about Plants vs. Zombies International Version. Due to my limited English, the following content is translated by AI and may have some minor inaccuracies. As a loyal Chinese player, I have really enjoyed playing the game. At the same time, I have identified some areas that could be optimized, and I hope to contribute to the game’s further improvement. I would be extremely grateful for your support and approval if you would like to leave a like or vote. Even if you don’t support it, that’s completely fine—please feel free to read my feedback or other players’ feedback as you wish. 😊😊😊🌹🌹🌹 【We really, really need these optimizations! It should be appropriately centered on users. Thank you very much for taking the time to read my feedback. I look forward to continuous improvements in the future to bring a more excellent experience to users. Thank you!】 Bugs that need priority handling In Plants vs. Zombies 1 HD for iPadOS, I encountered such an issue: when entering the game with an internet connection, it crashes and fails to launch. I have to disconnect from the network first to enter the game, then reconnect to the internet to play. In the iPadOS version of Plants vs. Zombies 1 HD, I encountered another problem: under a stable network connection, the data of the unlocked "Diamond Beghouler" achievement and "Smashin" achievement are saved locally, but they can never be automatically synced to the Apple server. As a result, these two achievements are shown as unlocked in the local game but remain in the "unlocked" state in the achievement list of this game in Apple Game Center. I have tried two solutions: first, recreating the game account; second, uninstalling the game, reinstalling it, and playing from the beginning. However, even if I unlock these two achievements again in a stable network environment, the relevant data still cannot be synced to the Apple server. I have contacted Apple customer service before, and they said they couldn't solve the problem and suggested that I contact the game developer. It's worth noting that all achievements in the iPhone version of PvZ 1 can be synced to the Apple server normally, and in the iPad version of PvZ 1 HD, all other achievements except the two mentioned above can also be synced normally. Therefore, I judge that this problem may be caused by the software itself, not by Apple. 【If you don't quite understand the content of the description, you can refer to the attached photo!】 In the Android and iOS versions of Plants vs. Zombies 1, issues such as lag, frame drops may occur after connecting to the Internet, and problems like missing music and sound effects may appear after watching ads. In the iOS version of Plants vs. Zombies 1, there is an error in the display of an achievement icon on Apple's server: Apple's server incorrectly displays the icon of "The Stuff Of Legends" achievement as that of the "Smashing" achievement. 【If you don't quite understand the content of the description, you can refer to the attached photo!】 I. System Adaptation and Interface Optimization New Perspective Options It is recommended to provide three visual effect options for all game interfaces: "Ultra-high Perspective", "High Perspective", and "Low Perspective". Different players have different needs for the display of game screens: the high perspective allows players to obtain more comprehensive battlefield information, while the low perspective may focus more on local battles, meeting different strategic planning and visual preferences. Multi-language Adaptation Currently, there are a large number of players from different countries and regions in the international version, especially a huge Chinese player group. To meet the needs of global players, it is recommended to add support for multiple languages, such as Chinese, Japanese, Korean, Russian, Hindi, Malay, etc. This can not only eliminate language barriers, enable players to better understand the game content and instructions, but also significantly enhance the game's attractiveness and competitiveness in the international market and promote the globalization development of the game. Recommendations on Promoting Full-Platform Ecosystem Layout Currently, Huawei HarmonyOS Next boasts substantial market potential. It is recommended to advance the full-platform ecosystem layout in the following directions: Establish a cross-platform cloud data interconnection system to fully cover the following mainstream operating systems and devices, and achieve full-region availability on corresponding app stores: Apple Ecosystem: iOS, iPadOS, macOS, visionOS, tvOS – available on the Apple App Store in all regions; Huawei Ecosystem: HarmonyOS PC, HarmonyOS Mobile – available on Huawei AppGallery in all regions; Android Ecosystem: Android, Android TV – available on Android app stores such as Google Play and Amazon App Store in all regions; Microsoft Ecosystem: Windows x86, Windows x64, Windows Arm – available on platforms including but not limited to Microsoft Store and Steam. Core Value: By realizing real-time synchronization of data such as game progress, save files, and personalized settings, we eliminate barriers to device switching, create a seamless gaming experience for users, and further enhance user retention and brand competitiveness. "Choose Your Plants" Interface Function Expansion The "Choose Your Plants" interface is divided into two sections: Plants and Lineups. The Plants section allows normal plant selection, and also automatically supports reusing the previous round’s card slot lineup and clearing all currently selected plant card slots. The Lineups section supports customizing and saving card slot lineups, as well as setting custom lineup names. 【This feature can refer to Plants vs. Zombies 2 Chinese Version】 Optimization of the "Zombies" Module Display in the Almanac Currently, in the "Zombies" module of the almanac, the size and appearance of each zombie corresponding to the square button icons are uneven. Players with obsessive-compulsive tendencies find this quite uncomfortable. It is recommended to fully unify the size and appearance of each zombie corresponding to the square button icons, which can optimize the visual effect while eliminating the negative sense of disharmony. II. Visual Effect Optimization Solve the Problem of Darkened Color When Shadows Overlap When the shadows of multiple zombies or plants overlap, the color of the shadows will be darkened, which affects the beauty and visual effect of the game screen. It is recommended to fix this problem so that the shadows maintain a normal color display when overlapping, making the game screen clearer and more natural, and presenting a better visual experience for players. Handling of Obstacles After Level Victory When the level is won, all obstacles, such as tombstones, arcade game machines, ice blocks, etc., should automatically break and disappear. This can make the game interface cleaner, highlight the players' sense of achievement after victory, and also make more clear preparations for the next game, improving the players' gaming experience and feelings. Display an indicator before planting a plant Before planting a plant, a red or green indicator showing the plant's effective range will appear. If the plant is to be planted on an unplantable tile, the indicator for its effective range will be red; if it is to be planted on a plantable tile, the indicator for its effective range will be green. For example: When planting a Cherry Bomb on a plantable tile, a 3x3 green range indicator will be displayed beforehand; when planting a Cherry Bomb on an unplantable tile, a 3x3 red range indicator will be displayed beforehand. For example: When planting a Peashooter on a plantable tile, a green range indicator covering 1 row ahead will be displayed beforehand. If there is a slope in front of the planting tile, the green range indicator for the 1 row ahead will be shortened. When planting a Peashooter on an unplantable tile, a red range indicator covering 1 row ahead will be displayed beforehand. For example: When planting a Puff-shroom on a plantable tile, a green range indicator covering 5 tiles within 1 row ahead will be displayed beforehand; when planting a Puff-shroom on an unplantable tile, a red range indicator covering 5 tiles within 1 row ahead will be displayed beforehand. Additionally, when dragging a plant card slot onto the grid, a white "cross" marker will appear on the interface. Currently, although this marker can cross normally, the grid cell at the intersection has a significantly darker white tone. It is recommended to adjust the white tone of the grid cell at the intersection to match that of the non-intersecting grid cells, so as to enhance visual comfort. 【This feature can be referenced from Plants vs. Zombies 3】 Display an indicator before planting a plant Before planting a plant, a red or green indicator showing the plant's effective range will appear. If the plant is to be planted on an unplantable tile, the indicator for its effective range will be red; if it is to be planted on a plantable tile, the indicator for its effective range will be green. For example: When planting a Cherry Bomb on a plantable tile, a 3x3 green range indicator will be displayed beforehand; when planting a Cherry Bomb on an unplantable tile, a 3x3 red range indicator will be displayed beforehand. For example: When planting a Peashooter on a plantable tile, a green range indicator covering 1 row ahead will be displayed beforehand. If there is a slope in front of the planting tile, the green range indicator for the 1 row ahead will be shortened. When planting a Peashooter on an unplantable tile, a red range indicator covering 1 row ahead will be displayed beforehand. For example: When planting a Puff-shroom on a plantable tile, a green range indicator covering 5 tiles within 1 row ahead will be displayed beforehand; when planting a Puff-shroom on an unplantable tile, a red range indicator covering 5 tiles within 1 row ahead will be displayed beforehand. Additionally, when dragging a plant card slot onto the grid, a white "cross" marker will appear on the interface. Currently, although this marker can cross normally, the grid cell at the intersection has a significantly darker white tone. It is recommended to adjust the white tone of the grid cell at the intersection to match that of the non-intersecting grid cells, so as to enhance visual comfort. 【This feature can be referenced from Plants vs. Zombies 3】 III. Optimization of Game Operation and Functions In-level Sun Purchase Feature Addition During a level, players are allowed to turn the tide of the battle by purchasing sun through watching ads or using coins. The purchase button will appear as a "plus sign" icon next to the sun value, enabling players to reverse the situation in critical moments. Below is the sun price list: 1st ad watched: Grants 500 sun 2nd ad watched: Grants an additional 700 sun (on top of the 1st ad’s reward) 3rd ad watched: Grants an additional 1,200 sun (on top of the 2nd ad’s reward) 3,000 sun: Costs 1,000 coins 7,000 sun: Costs 2,000 coins 12,000 sun: Costs 3,000 coins "Mallets" Function Optimization During a level, the method to obtain "Mallets" (for turning the tide of battle) is not limited to coin purchases—players can also gain Mallet uses by watching ads. A purchase button in the form of a "plus sign" icon will appear next to the "Mallets" button, allowing players to reverse the situation in critical moments. Additionally, Mallet uses can be acquired in the in-game shop either by watching ads or using coins. Below is the Mallet price list: Each ad watched: Grants 1 Mallet use (players can select the desired Mallet type); a maximum of 10 ads can be watched daily to obtain this reward. Discount rules for bulk Mallet purchases: Purchasing 2 Mallets uses: 15% overall discount Purchasing 3 Mallets uses: 25% overall discount Purchasing 4 Mallets uses: 30% overall discount Purchasing 5 Mallets uses: 40% overall discount Note: There is an inconsistency in the original text (stating both "2 uses = 15% discount" and "2 uses = 50% discount"). If following the original intent strictly, retain the 50% discount for 2 uses and adjust other tiers accordingly to avoid contradictions. Under the acceleration state within the level, the duration of using the "Mallet" will not decrease due to the acceleration effect, which makes the player's experience of using the "Mallet" during acceleration more in line with reasonable logic. When the "Mallet" is used, all zombies are in a static state, while plants can still attack zombies normally until the effect ends. Experience Optimization of the "Speed Up" Button When tapping the 「Speed Up」 button, add the same interface animations and audio feedback as in the international version of Plants vs. Zombies 2 to make the level experience more engaging and eliminate monotony. When zombies approach the house, nearby zombies will trigger a red flashing alert visual effect, and the 「Speed Up」 button will automatically reset to 1x speed, further amplifying the tension! Mechanism for obtaining Lawn Mowers by watching advertisements After the user finishes watching the advertisement for the supply Lawn Mower, the Lawn Mower for the corresponding row will be replenished and placed back in its original position in that row. This ensures that the Lawn Mower is only activated when a zombie comes into contact with it, rather than being activated directly in the row. Achievement Function Expansion By completing and activating the corresponding achievements, you can unlock exclusive rewards, adding a stronger sense of ritual to every accomplishment. The above are some of my suggestions and feedback on Plants vs. Zombies International Version. I hope the development team can seriously consider them. I believe that through continuous optimization and improvement, the game will become more exciting, attract more players, and bring a better gaming experience to everyone. Optimization of Hypnotic Mushroom Tactics After a zombie finishes eating the Hypnotic Mushroom, the zombie will be healed to full health. Plant & Zombie Mechanic Optimizations Squash Tactics Optimization In the current version, if a Squash is planted to the right of a Pole Vaulting Zombie or Pogo Zombie, these zombies may be ignored by the Squash, allowing them to reach the house. It is recommended to increase Squash’s attack range in future updates so that it can target all zombies within a 1×3 tile area around itself and on the edges of those tiles. Cattail Projectile Homing Optimization After Cattail defeats a zombie, any remaining projectiles should automatically target the next enemy instead of flying off the field. This will fully utilize Cattail’s attack resources, improve its efficiency, make its performance more reliable, and meet player expectations for a high-efficiency attacker. 【This feature can reference Plants vs. Zombies 2 Chinese version】 Hypno-shroom Tactics Optimization Once a zombie has fully eaten a Hypno-shroom, its health will be fully restored to maximum. The above are some of my suggestions and feedback on Plants vs. Zombies International Version. I hope the development team can seriously consider them. I believe that through continuous optimization and improvement, the game will become more exciting, attract more players, and bring a better gaming experience to everyone. Thank you, the development team, for bringing us such an interesting game. I look forward to the game getting better and better! The above are some of my suggestions and feedback on Plants vs. Zombies International Version. I hope the development team can seriously consider them. I believe that through continuous optimization and improvement, the game will become more exciting, attract more players, and bring a better gaming experience to everyone. Thank you, the development team, for bringing us such an interesting game. I look forward to the game getting better and better!
Solved
AppleDisney
3 days ago Place Plants vs. Zombies™ Franchise Discussion
2.5KViews
4likes
2Comments
Packs info gone
I’ve had this bug for a long time where all packs or bundles only show the buy button and no info on what it is other than the button to see what plants/zombies I can get
BogDog101
3 days ago Place Plants vs. Zombies™ Franchise Discussion
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Plants vs Zombies Heroes account restoration or credit
Hello, I was directed here by EA Help after multiple support interactions regarding my account in Plants vs. Zombies Heroes. I previously had an account on mobile iOS where I made several purchases, including a starter bundle and additional gem purchases. After switching to a new device and reinstalling the app, I lost access to this account. I have valid proof of purchase and can provide it if needed. I am hoping to receive assistance with either: Restoring access to my original account, or Receiving equivalent in-game value (such as gems) based on my purchases I was advised that this forum is the appropriate place for further assistance, so I would greatly appreciate any help or direction from the team. I would like to continue making purchases but only if this gets resolved first. Thank you for your time.
kuccikat
3 days ago Place Plants vs. Zombies™ Franchise Discussion
62Views
1like
1Comment
Glitch when trying to play online
Dear Customer Support Team, I am writing to report an issue I have been experiencing with the app for the past few weeks. I have been trying to play matches against other users online, but the app does not allow me to do so. I have already tried uninstalling and reinstalling the game, and I have even logged into my account on a different phone, but the issue persists. To make sure it wasn’t a device problem, I also logged into my friends’ accounts on my phone, and everything works perfectly for them. However, when I log into my own account, I can only complete daily challenges and play mission quests. The app does not allow me to play online against other users or earn rewards from those matches. Could you please look into this issue and let me know how it can be resolved? Thank you in advance for your assistance. Kind regards, Alvaro Alvizur
senaxh5r8k7f
3 days ago Place Plants vs. Zombies™ Franchise Discussion
211Views
3likes
7Comments
Feedback for Plants vs Zombies section
I have some suggestions for the Plants vs Zombies section: Make a section for PvZ Heroes. Add these to a subsection of Plants vs Zombies 3 instead of being in the main section (this was done ✅) Could Plants vs. Zombies™ 3 Technical Issues & Bugs | EA Forums use the structure The Sims 4 Bug Reports | EA Forums has? With proper tags like when a bug its under investigation, fixed, etc. (this was done ✅) Can you make the same Bugs Forum of PvZ3 Evolved section for PvZ2?
michibikii
6 days ago Place Plants vs. Zombies™ Franchise Discussion
248Views
4likes
1Comment
Dear PvZHeroes Developers
How can I share many of my Ultra Vine and Dyna-Max artworks to the developers of the Plants vs Zombies Heroes? Can anyone help me?
JerryKJL
8 days ago Place Plants vs. Zombies™ Franchise Discussion
77Views
1like
3Comments
My account resetted after playing the daily challenge on pvz heroes
So i played the daily challenge at around 9 pm today on april 9th 2026 on pvz heroes, and what i notice next is that my progress resetted. I even tried to reconnect to my main account i was on but it doesn’t work. But it did show me that i already done the daily challenge. Maybe this has to do with how i failed a different daily challenge early that day and i didn’t have any wifi. Maybe my progress got corrupted. Is there any way to recover it? My username was Andron15
11002929
9 days ago Place Plants vs. Zombies™ Franchise Discussion
17Views
0likes
0Comments
Game freezing
There is a bug which crashes and freezes the game making have to concede the match to get to the lobby. It is this: if you play nibbles on a Galactica Cactus the game freezes! Please fix this.
VinBeast8
12 days ago Place Plants vs. Zombies™ Franchise Discussion
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0Comments
Stop pop up ads
I am very upset and dissatisfied to have my favourite app drowned with advertisement pop ups. Please go back to original times and get rid of the pop up ads. Only have them to earn rewards, money or things not everytime I go to a level or come out of my garden or honestly just look at the app. It makes me want to depressingly delete the app because it’s been wrecked by ads.
Lishy002
13 days ago Place Plants vs. Zombies™ Franchise Discussion
25Views
0likes
0Comments