Plants vs Zombies Heroes account restoration or credit
Hello, I was directed here by EA Help after multiple support interactions regarding my account in Plants vs. Zombies Heroes. I previously had an account on mobile iOS where I made several purchases, including a starter bundle and additional gem purchases. After switching to a new device and reinstalling the app, I lost access to this account. I have valid proof of purchase and can provide it if needed. I am hoping to receive assistance with either: Restoring access to my original account, or Receiving equivalent in-game value (such as gems) based on my purchases I was advised that this forum is the appropriate place for further assistance, so I would greatly appreciate any help or direction from the team. I would like to continue making purchases but only if this gets resolved first. Thank you for your time.
Help please
I have recently purchased plants vs zombies gw2 for my 10 year old and 6 year old to play together on split screen. But when I try to add the second xbox account it just hangs with the little flow saying loading. researching, it says both accounts nead a paired EA account, so I tried creating a seperate EA account but am blocked because I had previously used the EA merge function for the xbox accounts a while back and now i can't unmerge. I also tried to link it as a family account but it says i can't have 2 adults listed. So i have tried to change my age but it won't allow that either now and says to contact support... the only way they have been able to play is if one of them uses a guest account but that means one of them isn't able to unlock progression and it is upsetting my 6 year old. If i can unmrge the xbox accounts so that is 1:1 then I am hopeful that will solve it. platform Xbox one X. Thank you
Plants vs. Zombies: Garden War 2 has been hacked
In the multiplayer mode of pvzgw2, all players now have only one life point. This has caused all players to be unable to play normally. This situation has persisted for a long time and is extremely frustrating. Please deal with these cheats and fix the security loopholes in the server. Don't let hackers attack your server anymore.GW1: "Failed to launch game, error on our end caused the launch to fail".
So, I seriously spent £18 for a game I can't even launch? What a joke. I spent my hard earned money which you take like candy in exchange for something I can't even load.. But more than 24 hours, still get this, don't expect a response, considering we haven't heard anything back in terms of why Plants vs Zombies Garden Warfare 2 is down due to recent cheating issue and the "lobby destroyer mod" being publicly released.
PVZ GW2 UNPLAYABLE ON PC
Over the past week, reports have been coming in from EVERY region stating that the PC version of the video game is unplayable due to a hacker who disables player movement or renders the keyboard completely unresponsive within the game. This issue has affected everyone across North and South America, Asia, Europe, and Australia WITHOUT EXCEPTION. Given that PC is the most popular platform for playing this title, action is expected so that players may once again enjoy a game that MANY PURCHASED AT FULL PRICE (which is, after all, the most likely scenario). It is simply unfair to have players purchase the video game in order to enjoy their favorite franchise, only for those very same individuals who PAID for the game to be prevented from experiencing it to the fullest.
