[ Xbox One ] Game crashes when friend joins
Everytime my friend joins my game session it crashes my game and when I join him it fails to join. We have tried re-downloading the game and resetting modems routers. Anyone else have this or know wha...
Forum Discussion
If something was newly introduced then its best to make a new thread. Things that help us potentially narrow down whats happening:
Platform
What exactly happens? Crash? Is there still sound? etc, anything you can tell us can help
Any specific circumstances where it does or does not occur? This can also narrow it down.
Is everyone mentioning this issue on xbox One? Does it happen if you switch and join their backyard instead?
@EA_Jenni
The problem is linked to a certain handful of people. What happens is that those certain people cause anyone to crash when hosting/joining the backyard.
So if that person A attempts to join or host Person B, then Person B will immediately crash everytime. This occurs on Xbox One and has happened during the Beta phase but was able to be resolved with quick troubleshooting. However, now nothing and I literally mean NOTHING on our end in terms of troubleshooting has fixed this issue. It has lingered and has made it unplayable with friends we wish to play with.
Also to reiterate, Person A is able to play online, on any game without issue. However, this title, restricts Person B from connecting.
We have tested this amongst ourselves in the forum to no avail, with multiple scenarios being the very same. Leading us to suspect that network issues on EA are the culprit.
The problem is linked to a certain handful of people. What happens is that those certain people cause anyone to crash when hosting/joining the backyard.
So if that person A attempts to join or host Person B, then Person B will immediately crash everytime. This occurs on Xbox One and has happened during the Beta phase but was able to be resolved with quick troubleshooting. However, now nothing and I literally mean NOTHING on our end in terms of troubleshooting has fixed this issue. It has lingered and has made it unplayable with friends we wish to play with.
Also to reiterate, Person A is able to play online, on any game without issue. However, this title, restricts Person B from connecting.
We have tested this amongst ourselves in the forum to no avail, with multiple scenarios being the very same. Leading us to suspect that network issues on EA are the culprit.
- Approved
But if its account specific then that means its something happening on that level rather than on networking. When I have time later Ill see if anyone has found out anything for this issue
- @EA_Jenni
Would be very unlikely that it is related to our network when...
A) Able to play variety of other games without issue, this includes hosting and joining.
B) Have gone through every method of troubleshooting, to the point of exhaustion, as listed above.
C) Exact issues occur with a multiple number of people vs just one instance.
I don't mean to pry, I know how tedious bugs can be. But, playing with certain friends is impossible, sort of defeats the purpose of wanting this game in the first place.
I urge you to look into it, it's a rare issue certainly, but it does exist and we aren't able to do anything, leaving it to the EA team. Still hopeful for a solution, but at this point I'm pretty irritated that it has gone unnoticed for this long.- Approved
Im not saying its your network at all, Im saying it sounds like there are a few very specific accounts that seem to be effected. Thats part of the reason this is hard to track.
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