All my characters are missing!?
I had almost all characters yesterday but when I went to play today almost all of them are missing, please help.
Forum Discussion
Look, you have a problem. There's too many people commenting on here for you to say "go to customer service"
To play your dance
Xbox One
same as here
ALL NON DEFAULT CHARS; I can get the list from him, but you're asking a kid to remember the names of characters you won't show him IG (they all show up as ????). He logged back in to a default state
North America
He's upset and I don't have time to deal with a script bot in customer service.
To follow up
He had arctic peashooter, arctic zombie, arctic catcus, fire peashooter and more...
He had arctic peashooter, arctic zombie, arctic catcus, fire peashooter and more...
@neutronium wrote:
To follow up
He had arctic peashooter, arctic zombie, arctic catcus, fire peashooter and more...What level is his Pea Shooter? If it's not level 10 or higher, then he's never had the Fire Pea as it's a progression unlocked character.
If you want the account to be investigated you will have to provide:
- Gamertag
- Platform
- Specific characters that were around prior to Feb 25th, but are no longer there (I assume same list as previously provided?)
Given that this is my third try at escalating and hoping that support won't lose my case I think I'll hold off on having another effort in the system. Given the track record it will cause my Xbox to fail, or the sun to go nova or something.
EDIT: all his characters were returned to 1 when they reset. I can't answer your question about the peashooter rank.
Is this reset in the Main Menu or in a multiplayer game? If you're in a multiplayer game it sounds like it's just a bad server.
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