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Anonymous's avatar
Anonymous
10 years ago

audio

I'm not sure why but very recently the game play audio for PVZGW just suddenly stopped working  for me when I am using my turtle beach DPX21's. It works through my tv and surround sound still but isn't going through the headset. All audio settings are right as well because my headset works properly on every other game I play with no problems. It start probably roughly 2 weeks to 4 weeks ago, I don't remember when exactly it stopped working but is very annoying and I've tried re-setting, re-configuring, and re-connecting everything with no solution found. I would like to have this problem solved because having to use a bluetooth ear piece mic to talk to me friends is not making me happy due to the crappy audio quality and it being very uncomfortable to wear.

7 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    @Pyro5k okay could you please verify that this issue with your headset only appears in PvZ and not in other games? It would be also good to know on which PlayStation console you play and if you could try if deleting and re-installing the game data will fix the issue.

    Cheers
    Basti

  • Anonymous's avatar
    Anonymous
    10 years ago

    Yes it is only happening with my headset, and I am playing on ps3, it is the downloaded version of the game. I am also using Turtle beach DPX21's. I also just tried fully deleting the game off of my system and still am not getting any sound out of the headset but still comes out of tv and surround sound.

  • Anonymous's avatar
    Anonymous
    10 years ago

    @Pyro5k it's hard to say if there is an applicable workaround especially if this is somehow an compatibility issue with your headset. Is it fully working with other games and functional if you test it in your Playstation audio accessory settings?


    Cheers

    Basti

  • Anonymous's avatar
    Anonymous
    10 years ago

    Yes it is fully working normally chat/ game audio and voice chat with all of my other games, I've tested it on 3 call of duty games; Modern warfare 3, black ops 1 and 2 and on Minecraft and it works fine as well in the accessory settings/ menus.

  • Anonymous's avatar
    Anonymous
    10 years ago

    @Pyro5k okay I will forward your report to the studio but there is, at this point, nothing more we can do especially if troubleshooting won't help and it is a general compatibility issue with PvZ and this specific headset. 

    Cheers

    Basti

  • Anonymous's avatar
    Anonymous
    10 years ago

    Ok thanks, I was just hoping to fix the mic problem since it did work for several months there with no problems at all then just stopped suddenly with no changes to the mic or settings on my end.

  • Anonymous's avatar
    Anonymous
    10 years ago

    @Pyro5k as mentioned, I doubt that there is an applicable workaround to fix that issue as this might be a general issue with the compatibility between your headset and the game.


    Cheers

    Basti

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