Black Screen with Cursor
When I try to open this game, I get various results. Sometimes the Anti-cheat window comes on (lately it's been always on), and then a black screen comes on. Two times beforehand I had a very small window with the start screen load on, but it was incredibly pixelated and when I clicked anywhere, the black screen came on. The black screen used to, after some time, show a few red blinking lines in the corner, and then a giant, blinking and pixelated cursor appeared. Now only the giant blinking pixelated cursor appears along with what I assume to be the start screen music. If I click on a specific place, a little sound signifies that I clicked on a button. It does not crash and if I leave it on for some time, nothing happens.
I don't know why this changed, but I have since (after seeing many answers to questions with similar issues) - Reinstalled the game, Cleared my origin cache, ran origin as an administrator and installed the newest graphic card driver.
I've bought the game on release and waited a bit if the issues would work themselves out, but well, they did not
I am stumped and have looked for questions on these forums with the exact same problems but haven't found any. I can run any other game perfectly fine and have never had issues like this before. ☹️ I would appreciate any and all help, I've included my DxDiag as well. Thanks
Hey @vlasakova,
Thanks for all the information you've provided.
Can you try these steps?
1. Disable the Origin in-game Overlay in the Origin Launcher
2. Clean Boot: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
3. Close any Background Apps: https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/
4. Create a new Temporary Windows User Account, and see if you're able to launch the game under that Account
5. Try disabling Scaling in the Nvidia Control Panel in your Task Bar
Let us know if this works for you.
Thanks 🙂
- iluminate