Black screen
I got the PVZBFN when it came out and it was fun but i eventually refunded it. I got it yesterday again and 90% of the time i try to play it a black screen pops up. There is no popcap logo and it jus...
Forum Discussion
EA_David
Community Admin
Community AdminHi! Can you delete your old settings files and see if that has any impact?
You'll find them at C:\Users\yourusername\Documents\PVZ Battle for Neighborville\settings
Hello! I tried and it has not worked still.
- EA_David
Can you restart with a Clean Boot and see if the same thing happens if you just launch Origin and the game?
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
If it does, can you open the Task Manager (Ctrl-Shift-Esc) and manually shut down the game process, and try launching from Origin again? I already tried that when it was reccomended before. I am able to now close the game with task manager but it still black screens 90% of the time
- EA_David
Have you noticed any sort of pattern for the 10% of time the game does open up normally? Also, can you try disabling your anti-virus as a test, as well as the clean boot?
I dont think there is any pattern when the game is open. It runs perfectly fine. My anti virus is windows defender but i have tried and i still get the same results.
- @molcole11 just bought it now, installed it, got that same black window that does nothing so i updated graphics card, ran as admin, added it to my nvidia graphics card, clean startup, restarted, ran in safe mode, followed these steps, still nada.
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