@MagrothPrime wrote:
Is there a way to tell whether an EA account is linked to the in-game account? Scared to delete and reinstall without knowing...
I tried something known as "Offloading" the app last night, basically deleting the app but not the data or progress. After successfully doing it on other games i tried it on PvZ Heroes, but sadly it didn't fix the bug, PvZH still crashed at the start up screen as usual. Since Offloading the app doesn't work I'm going to have to draw the conclusion that Deleting & Reinstalling wont work either (because you're doing the same thing aside from the fact that you're deleting all your progress and data). I'm pretty sure this is an incompatibility glitch between PvZ Heroes and IOS 11, and it's entirely up to the developers OR Apple to fix. I don't know any way to check if your EA account is linked to PvZ Heroes, but even then I wouldn't Delete and Reinstall there is just to much to risk. If I were you I would wait until the issue is resolved but who knows how long that will take.
Unfortunately after hours of looking at my issues, I contacted EA and I had to delete and reinstall the game. If you have not linked your game you will lose any and all progress. I was fortunate and had them linked after my sons ordeal when this first started. I am now back up and playing by doing this. I suggest contacting by phone if you have not linked!!!!
@kangurello wrote:
Offloadong the app is preventing now my data to be lost forever... anyway there’s still some bug that prevents the app from working with the new iOs.
This needs to be fixed by EA which should be at least say something like “we’re well aware of the issue and working on it”.
For iphone users you can double secure your game data even if not synced before, by doing an encrypted backup of your phone efore doing any reinstall/delete/further update.
Pray the sun
Yep, I agree 100% EA should really be more active on there bug forums, it seems like they haven't replied to questions on the PvZ forums for months.
