Cannot Play Online Against Others

@MaisterD72 

When exactly is this happening? Also, what is the error message you see?

The problem started a few days ago. I can start the games on my PS4, but when I try to play online with others, I get the error message " unable to join a session, please check your network connection and try again" I have a strong and stable network connection, measured with PS4. The games are Plant Vs Zombies GW 1&2. 

@MaisterD72 

You posted this on the NHL 23 forums. You're actually playing GW 1 and 2 though? Also, when you restarted your console and modem/router, did you follow the instructions I mentioned?

Ahhh, sorry, I did not realize I was on the wrong forum. I followed your instructions. I'll try to get to the right forum

@MaisterD72 

No worries. I moved it for you. 

Try deleting the personal saved data for these 2 games with these steps. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate Garden Warfare 1 and 2 and delete the saved data.

I have done what you said. No luck. Should I try to reinstall the games from scratch?

@MaisterD72 

I don't think that will help. Do you have a current PS+ subscription? If so, let me know what the NAT type is. You can find that by going to your console's network settings.

I have a PS+ subscription. All I can see in my PS 4 is that the subscription is active and working properly. NAT type is 2. I am currently running WiFi, but I have also tested a wired network with same result 

@MaisterD72 

Thanks for getting back to me. As a test, can you change your connection to use a mobile hotspot? If so, connect your console to that and power cycle it. Then, see if you can connect. Let me know what happens.

Good idea! I will try tomorrow.