Cannot use the content. Cannot connect to the server to verify the license

Question

I have a PlayStation plus subscription which I renewed today. On downloading fifa 22 I see a lock symbol on the game and on clicking on start I get
“Cannot use the content.
Cannot connect to the server to verify the license “

I have tried restoring licenses and rebooting my ps4.

Device: ps4 pro

carceon · Answer

I'm having the exact same issue. A fix would be nice. Feels not great to have a game installed and being unable to play.

This said, it may be more of a PlayStation plus issue, since the other monthly game has the same issue.

ea_darko · Answer

Hey all, you are correct that this is in fact a PSN-related issue rather than a game issue.

Can you ensure that the account you are logged in on is the one that owns the game and the account with the active PS+ membership is set as the system primary?
Restoring licenses can also help:&nbsp;https://www.playstation.com/en-us/support/games/restore-licences-playstation/

If nothing works then, please speak with PSN support who will be able to advise you further.

Darko&nbsp;

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Cannot use the content. Cannot connect to the server to verify the license

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