can't launch PvZ Heroes

Have you submitted a help ticket with EA?  Also, is the Asus Zenfone on their approved list of devices?  Lots of people are having issues with the 1.16 update unfortunately.  Other threads in this section of the forum.

BPRD

Well, it's definitely not ideal but I managed to figure out a workaround while EA hopefully fixes it for the next version. It seems the problem is that the apk was compiled with incomplete x86 libs and since our phone uses the x86 architecture, it results in the app not loading the required libs on our phone. So for now, my workaround was to extract the apk with a file manager and delete the incomplete x86 folder in the "Libs" folder. You can use google to assist you with the process. The only issue now is that I can't sign into Google Play but since I have my data synced with my ea account, I just use that method to maintain my progress. Hope that helps a bit as far as a temporary fix goes 

This might be a sulution is that you guys need to update your Sofwire or clear up a bunch of trash things.

For the last damn time, I've already done all that. If you read my post before, you'll see that the problem is that this version of the app was compiled with incomplete x86 support. I even went as far as factory resetting my phone to get it working and that didn't work. The only way I was able to resume playing again was by decompiling the apk, deleting the incomplete x86 libs and having the phone treat the apk strick as an ARM apk. Even that is just a temporary fix because I can only sync via my EA account when using that method as Google Play Games sync requires the x86 libs which I no longer have. The problem is not our phones. It's the APK from EA that needs to be updated with x86 libs.

it is really weird, because i use zenfone 2 with 4GB RAM and it run smoothly

I don't know if this is the best place to report bugs like this, but recently I wanted to try this game again and found that the latest version (1.24.6) won't launch on x86 android devices running newer versions of Android (mine is on 7.1.2), it will crash before even reaching a loading screen.

This is because of an extra /lib/x86 folder in the APK that shouldn't be there, I managed to get the game to work for myself by removing it but it would be nice if this could be fixed with an official update.

@chozendroid@BakugoV8@zdarcon@flotie8939@Tenderbranson93

Thank you for your reports on this. Please allow us some time to look into the issue.