Forum Discussion

504SPUD's avatar
504SPUD
7 years ago

Can't play multiplayer. Everytime I enter the portal, it says it found a match

Can't play multiplayer.  Everytime I enter portal, it says it found a match and then kicks me out, saying it failed to connect. I can play garden ops and the only game mode i was able to enter was mi...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

Hey everyone,

We're seeing reports on this and we need some information for the team. Can you reply back with the following:

  • Xbox Gamertag/PlayStation ID/Origin ID
  • Which region are you connecting from?
  • What is the specific error message you get?
  • Where do you exactly get this error message? (Which mode/event)
  • Does this still happen after rebooting your network? (unplug your modem/router for 5 minutes). Connection Troubleshooting
  • Does this still happen after you power cycle your console or Origin if you're on PC?
bineymo's avatar
bineymo
7 years ago

@EA_Blueberry  As per request

  • Firewinner100 (Xbox)
  • US
  • Failed to connect to the game session, please try again
  • Multiplayer -> Turf Takedown (and Team Vanquish)
  • After modem reboot: yes
  • After power cycle: yes

Oddly enough it connected once and allowed for gameplay but then after exiting the game and coming back later to play again, it started failing once more.

About Plants vs. Zombies™ Franchise Discussion

Zombies trying to enter your house? Keep them in check and discuss the best gardening techniques on the community forum.27,734 PostsLatest Activity: 42 minutes ago