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504SPUD's avatar
504SPUD
7 years ago

Can't play multiplayer. Everytime I enter the portal, it says it found a match

Can't play multiplayer.  Everytime I enter portal, it says it found a match and then kicks me out, saying it failed to connect. I can play garden ops and the only game mode i was able to enter was mi...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
7 years ago

Hey everyone,

We're seeing reports on this and we need some information for the team. Can you reply back with the following:

  • Xbox Gamertag/PlayStation ID/Origin ID
  • Which region are you connecting from?
  • What is the specific error message you get?
  • Where do you exactly get this error message? (Which mode/event)
  • Does this still happen after rebooting your network? (unplug your modem/router for 5 minutes). Connection Troubleshooting
  • Does this still happen after you power cycle your console or Origin if you're on PC?
bineymo's avatar
bineymo
7 years ago

@EA_Blueberry  As per request

  • Firewinner100 (Xbox)
  • US
  • Failed to connect to the game session, please try again
  • Multiplayer -> Turf Takedown (and Team Vanquish)
  • After modem reboot: yes
  • After power cycle: yes

Oddly enough it connected once and allowed for gameplay but then after exiting the game and coming back later to play again, it started failing once more.

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