Can't write @ sign

i dont understand. just click on shop button, there is no prompt to input email

@enguinunal, can you provide a screenshot of what you are trying to access?

BPRD

I can't play the game online because I can't sign in... All I can do is write letters and numbers. No special characters.

Here is the screenshot:

Also I'm not sure but I think the quality of the graphics are really low with my game. I tried tobetter all the options from the options menu in the game but still its pretty pixelated. Is that normal?

this is forum for Plants vs Zombies Heroes, not Sims 3