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Anonymous's avatar
Anonymous
Not applicable
9 years ago
Solved

Chat age setting with Plants vs Zombies Heroes Acc

Hi,

Is it possible to change age setting after we setup our account in Plants vs Zombies Heroes?

I got an issue to chat with my friend due to the underage setting in the beginning.

Hope to hear from you guys.

Thanks alot

-.-"

  • Hi @chenkiat89

    The only way to change the age is to reinstall the app. If you're not signed into an account though any progress will be lost. If you are signed into an account you won't be able to change the age manually.

    - Andy -

10 Replies

  • EA_Andy's avatar
    EA_Andy
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hi @chenkiat89

    The only way to change the age is to reinstall the app. If you're not signed into an account though any progress will be lost. If you are signed into an account you won't be able to change the age manually.

    - Andy -

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    Re: The only way to change the age is to reinstall the app.

    Well, that's pathetic. What happens if someone gets older after they install the app?

    Re: If you're not signed into an account though any progress will be lost.

    How to do you sign in to an "account" in the app on a cell phone? How can I tell if I'm signed in?  Does this tell me?

    home page -> gear (upper right) -> Settings -> Username

    (where the Username is the account who I'm signed in as?)

    Re: If you are signed into an account you won't be able to change the age manually.

    Are you saying:

    • If I'm signed into an account, I can change the age automatically?
    • And/or, if I'm not signed into an account, I can change the age manually and/or automatically?

    Thanks in advance
    Ben

  • galaxyrescue's avatar
    galaxyrescue
    Not applicable
    7 years ago

    I don’t remember ever setting an age and now I can’t change? I’m old as the hills and can’t play multiplayer anymore and don’t want to lose my decks??

  • warag11's avatar
    warag11
    Not applicable
    7 years ago

    You can contact ea support and ask them to transfer your progress to a new account

  • warag11's avatar
    warag11
    Not applicable
    5 years ago
    @ssndksn well, i recommend you forget about changing your age ingame unless you make an entirely different account, ea support won't help.
  • 8ue3fr5ogsej's avatar
    8ue3fr5ogsej
    Not applicable
    5 years ago

    But what if they just made an account so how do you add an account

  • JaxJamsYT's avatar
    JaxJamsYT
    Not applicable
    3 years ago

    so im on an ipad, (just so you know) and from what i heard, you can delete the app, then re-install it and it will save my progress but change my age? i have the "friends" feature disabled, but when i installed this game (a long time ago, maybe 2016-2017) i was able to use this feature, but now its disabled for younger people. anyway, im 7 years older now, and i do think i should be able to have that feature back. im not sure what the age limit is though.  also, i know the post you gave is very old, but a response would still be nice. thanks!