Forum Discussion

kayzbluegenes's avatar
10 years ago
Solved

File too short error message

Not only am I getting the "file too short" error message when attempting to play Plants vs. Zombies, but I am unable to submit a ticket or send a message for help.

  • Hello : )

    Here's something I've once read some time that people did to fix this problem.

    Find the "userdata"-folder and delete it

    It's either in the folder where you installed your game, in the "ProgramData"-folder or in %appdata%

    Reboot after that and try launching the game again.

    I hope this works for you. If not, we'll think of something else : )

19 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago

    The guy with the Steam account gave me an idea.  So, I disconnected "Origin cloud saving" (right click on the game in Origin, click settings, then shut off cloud saving), then deleted the userdata folder, then restarted the game.  When it started, it didn't go out to the cloud (which causes it to obtain corrupt user data).  Therefore, it didn't have corrupt user data when it rebuilt the userdata folder. Then the game launched.  My kid made a new user and has to start over.  But whatever, he's 4 and he's happy and now he doesn't have to use my phone to play PVZ. He can use his mom's computer again.

  • Thanks Player o8rqt63i that worked me too, it's a shame the staff here didn't think of that, & seemed to care less about helping too. Maybe they should do away with saving userdata in the cloud on this game.

     
  • look in your C drive - program files - plants vs zombies folder. Unless of course, you have the game installed on another drive.
  • ciusol's avatar
    ciusol
    Rising Newcomer
    7 months ago

    la soluzione indicata non funziona ho provato varie volte a cancellare user data da programm data anche nel cestino. ho risolto installando nuovamente su un altro pc su cui era presente plants vs zombie e sostituendo (quando te lo chiede) i data locali a dati su cloud. poi tornato sul nuovo pc, miracolo! funziona

  • ciusol's avatar
    ciusol
    Rising Newcomer
    7 months ago

    installa ea app su un altro pc sostituisci i dati cloud con i dati  locale

  • gy6lt7gg71dv's avatar
    gy6lt7gg71dv
    Newcomer
    6 months ago

    After erasing the files I also had to disconnect from internet and agree to create a new profile. I guess in my situation it was the online save that got corrupted. 

  • I love taking a break and playing the game from time to time. And a few weeks ago I got the dreaded file to short message.

    I have tried all the help fixes. Nothing worked, chatted with someone, in EA support told me to do the deletion thing, etc. did not work. Then told me to turn off cloud sharing. I am like EA stream app I am using has no such option. It's an older game, the original.

    I have uninstalled the EA App, the game deleted all files and rebooted re installed everything still file to short.

    so Today I installed the EA app on my new laptop, Windows 11. downloaded Plants Vs Zombies and what do you know  ( FILE TO SHORT) fix the **bleep** bug people! it's a fun game we have paid for it now support the **bleep** thing. Gesh, you would think this was the Y2K crap or something.

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