Game will not load on xbox
Since the latest update my disc will not load on my xbox one x. It tries to load then says insert disc. I have tried reinstallig the game but still won't work. It will however work on a different con...
Forum Discussion
Hey @Tryoxis
I would recommend trying to clean off the Disc, and clearing your MAC Address on your Xbox.
Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn off your Console for 30 seconds or so, and turn it back on.
Let us know if this works for you.
Thanks 🙂
- iluminate
@iluminatethesky Tried this but no luck. Still says insert disc 😔
Hey @Tryoxis
Do other games you have on Disk work as well?
Can you try doing a Factory Reset on your Xbox, without removing any of the games?
You can also try doing a Power Cycle by unplugging the Power Brick for a couple minutes, and plugging it back in.
Once that's done, try loading the game again and see if it works.
Thanks 🙂
- iluminate
We have tried a power cycle and yes other discs load and work fine. It's just this one game that's just suddenly stopped.
Did you try the Factory Reset as well?
