Garden Warfare 2 will not open, no matter what

Question

Hey all,I downloaded Garden Warfare 2 today after not playing it for a while. I was excited to hop back in, but the game just will not start, no matter what.When I press "Play" on the EA app, the game has a little splash screen that opens up for a while. It has a progress bar, which, when full, closes the splash screen and re-opens the EA app. I've attached a video to this post which shows what happens.I've tried all sorts of fixes. Here are all the ones I recall trying:- updated drivers- uninstalled and then reinstalled the EA app- repaired the EA app- repaired GW2- uninstalled and then reinstalled GW2- checked Windows for any corrupted files- cleared all temporary Windows files and rebooted- ran the EA app as administrator- ran the GW2_retail.exe file as administrator- tried to delete the "Cryptbase.dll" file, but it doesn't exist- ran the EAAntiCheat.Installer.exe to no availMy main guess is that the anti cheat has some sort of problem with my PC, but I have no clue what it could be. I really hope it isn't a hardware issue... if anyone has any experience/guidance here, it would be much appreciated!

a6rdjeqnrg22 · Answer

The same problem. I decided to play after some time, the game does not log in, there are no errors. I did absolutely everything the same on the list. There are also suspicions of an anti-cheat program

kwanwz · Answer

having the same issues.. even after trying the fixes

kwanwz · Answer

i could open The Sims 4 but not pvz gw2.. :/&nbsp;

timotorma · Answer

I did some digging, and eventually tried to run Battle for Neighborville, which also seems to run EA anti-cheat. It also didn't run, but unlike GW2, it produced a crash report, which told me that the reason for the exception was that "The thread tried to read from or write to a virtual address for which it does not have the appropriate access."
I also tried disabling Windows Defender temporarily, which didn't change anything. The game still wouldn't boot up. I checked which apps are allowed through the firewall, and everything EA-related was allowed.
I'm guessing that the anti-cheat cannot reach the kernel level. Maybe this is because of my OS? I'm on Windows 11, 24H2. I didn't find any documentation on the EA anti-cheat to check if this version of Windows 11 is supported or not. I could also be entirely wrong.

a6rdjeqnrg22 · Answer

I'm making a little progress. Apparently, this is the same problem for all the games in the franchise, so I started looking at solutions in other branches.

https://forums.ea.com/discussions/plants-vs-zombies-franchise-en/i-cant-launch-plants-vs-zombies-battle-for-neighborville/10553629/replies/10553635

This solution didn't help me, but I started trying different options. As a result, I deleted all EA anti-cheat files from the game directory and the game started running, I was even able to watch the game screensaver, but at the moment of joining the EA server, the game began to crash with an error that I need to restore the files. Naturally, after recovery, the game downloads new anti-cheat files and nothing else starts.
We continue to dig, since EA support is unable to help

But what can be accurately understood is that the anti-cheat has a conflict with something on the computer. Possible with Windows :D

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Garden Warfare 2 will not open, no matter what

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