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ours is doing this too. i'll be honest, you should be giving people a refund on this. I am really annoyed as not only did i shell out for the game but had to buy a live account so over 80 quid for this and its utterly unplayable. its not my network as I have speed tested it and its fine,tried turning off all other items trying to get internet access in the house and using a wired connection on the XBox one but still utter garbage.
- 12 years agoThe original post is about the 360, and from a time when the patch was less than stable. Your going i have to describe your issue a little better than "garbage".
Exactly what are you seeing? Any error messages? What game mode is it happening in?- Anonymous12 years ago
This freezeing is happening to my son as well on xbox 360 sometimes when he is playing offline and sometimes when he plays online with friends. He has to shut down the whole console. he does get progerss back when he turns it off and then logs back in. It occurs when he loads to play and it freezes or within games. When he plays gardens and graveyards it freezes a lot. When he plays with a prty with friends it all of a sudden leaves the party and then usually that is when teh game freezes and he loses the pogress. I do not play the game so I am not sure what questiosn to ask him. But would be happy to provide details if I knew what to ask. We purchased this game on May 23. We have since downloaded all patches that we can.
- Anonymous12 years ago
You should probably make a new post. Also there is no offline mode, so you probably mean when he is just playing alone and not in a party.
Things to try if all else fails:
- Delete all game content *his saves are on the cloud
- Redownload everything
- Reboot after downloading the DLC/Patch
See if that helps
You can also contact customer service here:
Contact a Game Advisor...
Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
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