2 years ago
GW2 crashing?
Sooo i download gw2 yesterday and found out that the game was running perfectly fine and smoothly, then today i tried launching again, only to find that it did not work whatsoever. Since i downloaded on steam, i thought that was the issue, so i tried downloading it on ea, but to no luck. I looked through the steam community chats to find a couple others experiencing the same thing. Attatched is my dump file from steam, can anyone help please?
************* Preparing the environment for Debugger Extensions Gallery repositories ************** ExtensionRepository : Implicit UseExperimentalFeatureForNugetShare : true AllowNugetExeUpdate : true NonInteractiveNuget : true AllowNugetMSCredentialProviderInstall : true AllowParallelInitializationOfLocalRepositories : true EnableRedirectToV8JsProvider : false -- Configuring repositories ----> Repository : LocalInstalled, Enabled: true ----> Repository : UserExtensions, Enabled: true >>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds ************* Waiting for Debugger Extensions Gallery to Initialize ************** >>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.016 seconds ----> Repository : UserExtensions, Enabled: true, Packages count: 0 ----> Repository : LocalInstalled, Enabled: true, Packages count: 41 Microsoft (R) Windows Debugger Version 10.0.27553.1004 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\smbu2\Downloads\PACKER_261787625_27460.dmp] User Mini Dump File: Only registers, stack and portions of memory are available Symbol search path is: srv* Executable search path is: Windows 10 Version 22631 MP (22 procs) Free x64 Product: WinNt, suite: SingleUserTS Personal Edition build lab: 22621.1.amd64fre.ni_release.220506-1250 Debug session time: Mon Jul 29 14:12:38.000 2024 (UTC - 7:00) System Uptime: 3 days 0:43:08.603 Process Uptime: 0 days 0:00:05.000 .................................... This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (6b44.47ec): Access violation - code c0000005 (first/second chance not available) +------------------------------------------------------------------------+ | This target supports Hardware-enforced Stack Protection. A HW based | | "Shadow Stack" may be available to assist in debugging and analysis. | | See aka.ms/userhsp for more info. | | | | dps @ssp | | | +------------------------------------------------------------------------+ For analysis of this file, run !analyze -v*** WARNING: Unable to verify timestamp for EAAntiCheat.GameServiceLauncher.dll EAAntiCheat_GameServiceLauncher: 00007ffb`5cc00000 4d5a pop r10 0:001> !analyze -v WARNING: Teb 0 pointer is NULL - defaulting to 00000000`7ffde000 WARNING: 00000000`7ffde000 does not appear to be a TEB ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* WARNING: Teb 0 pointer is NULL - defaulting to 00000000`7ffde000 WARNING: 00000000`7ffde000 does not appear to be a TEB KEY_VALUES_STRING: 1 Key : AV.Fault Value: Execute Key : Analysis.CPU.mSec Value: 125 Key : Analysis.Elapsed.mSec Value: 12852 Key : Analysis.IO.Other.Mb Value: 5 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 42 Key : Analysis.Init.CPU.mSec Value: 31 Key : Analysis.Init.Elapsed.mSec Value: 19095 Key : Analysis.Memory.CommitPeak.Mb Value: 107 Key : Failure.Bucket Value: SOFTWARE_NX_FAULT_CODE_c0000005_EAAntiCheat.GameServiceLauncher.dll!Unknown Key : Failure.Hash Value: {9765cd84-ca57-0a2b-658d-2a83892f7ced} Key : Timeline.OS.Boot.DeltaSec Value: 261788 Key : Timeline.Process.Start.DeltaSec Value: 5 Key : WER.OS.Branch Value: ni_release Key : WER.OS.Version Value: 10.0.22621.1 Key : WER.Process.Version Value: 0.0.6860.0 FILE_IN_CAB: PACKER_261787625_27460.dmp NTGLOBALFLAG: 0 CONTEXT: (.ecxr)rax=0000000000000001 rbx=a27aeb962b63614a rcx=a27aeb962b63614a rdx=00000000e0670103 rsi=ffffffffc0000428 rdi=00000000000001f4 rip=00007ffb5cc00000 rsp=0000007e8edfb758 rbp=00007ffb5b1f0000 r8=a27aeb962b63614a r9=00000000000001f4 r10=ffffffffc0000428 r11=0000007e8edfb740 r12=000000000000034f r13=00007ffb5b288058 r14=000000000000000c r15=000000000000017a iopl=0 nv up ei ng nz ac po cy cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010297 EAAntiCheat_GameServiceLauncher: 00007ffb`5cc00000 4d5a pop r10 Resetting default scope EXCEPTION_RECORD: (.exr -1)ExceptionAddress: 00007ffb5cc00000 (EAAntiCheat_GameServiceLauncher) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000008 Parameter[1]: 00007ffb5cc00000 Attempt to execute non-executable address 00007ffb5cc00000 PROCESS_NAME: EAAntiCheat.GameServiceLauncher.exe EXECUTE_ADDRESS: 7ffb5cc00000 FAILED_INSTRUCTION_ADDRESS: EAAntiCheat_GameServiceLauncher+0 00007ffb`5cc00000 4d5a pop r10 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000008 EXCEPTION_PARAMETER2: 00007ffb5cc00000 STACK_TEXT: 0000007e`8edfb758 00007ffb`5cd166f4 : 00000271`198a0000 00007ffb`5c8caff1 a27aeb96`2b63614a 00000000`00000206 : EAAntiCheat_GameServiceLauncher 0000007e`8edfb760 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : EAAntiCheat_GameServiceLauncher+0x1166f4 STACK_COMMAND: ~1s; .ecxr ; kb SYMBOL_NAME: eaanticheat_gameservicelauncher+1166f4 MODULE_NAME: EAAntiCheat_GameServiceLauncher IMAGE_NAME: EAAntiCheat.GameServiceLauncher.dll FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_CODE_c0000005_EAAntiCheat.GameServiceLauncher.dll!Unknown OS_VERSION: 10.0.22621.1 BUILDLAB_STR: ni_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {9765cd84-ca57-0a2b-658d-2a83892f7ced} Followup: MachineOwner ---------