Community Manager@LonelyBearOnDuty This is now happening to all characters, or still just the one character?
@EA_Shepard had problem with 3 characters 1.Sunflower 2.Rose and 3.Wildfower
Sunflower - Grand master rank upgrades skill on rank promoted still locked
Rose - Grand master rank upgrades skill rank on promoted still locked
Wildfower - Grand master rank upgrades skill rank on promoted still locked
Other characters are fine.
Community Manager@LonelyBearOnDuty Gotcha, have you swapped over from Origin to the EA app? Have you done any troubleshooting on your end to see if the game syncs up correctly? There isn't a way to manually fix that on each character, so it sounds to more like a desync than anything else. Not much on those not unlocking although I am sure others ran into the same issue with it previously.
i play on Steam but yes i have EA app install on my pc
Community Manager@LonelyBearOnDuty Gotcha. I am not seeing much on this one. Let's see if we can get the game to sync up and force that to unlock correctly
First, close down the game, Steam, and the EA App. Make sure they are not running in the background.
Delete Windows Temp Files
Optional Registry clean-up
Steam - Verify in your library steps
Clear Steam Cache
Clear EA App's Cache (Top Left Menu > Help > App Recovery)
I would do a reinstall just as an added step but you don't have to. Go ahead and launch the game and see if anything changes.
