How to manually connect a PSN Subaccount to newly created EA/Origin account?
I have not seen any recent posts (as of 09/20/2015) regarding this issue and it appears that older posts with solutions to this issue no longer apply since the manner in which accounts are accessed online have been changed (i.e. can no longer log into EA/Origin account online via PC connection with your PSN account.)
PS4 users have option to create sub-accounts for kids in order to keep them away from mature content. I have adjusted all of the internal setting of the PS4 that should allow this sub-account to play games rated "E10+". We are having an issue trying to connect with a newly created EA account. The new EA account is not displaying that is has any "Connected Accounts". Directions indicate that as soon as you log in with your PS4 with the user that is set up as a sub-account that they should automatically connect.
This is not the case as after having done so, our EA/Origin account is showing there are no "Connected Accounts".
There is no known way for me to manually connect these two accounts either through the PS4 or online through our EA/Origin account.
There also appears to be no way to call and or chat live with some form of consumer support as I am redirected back to this forum board. I need someone from customer support to contact me and assist with manually linking these two accounts.
Found this which does allow me to connect the two accounts via a PC application:
How do I link my Origin Account to my PSN Online ID or Gamertag?
Once you've confirmed your Origin account email address, you should see if it matches the email address you use for your other accounts. If it matches, all you need to do is sign into your game on PSN or Xbox Live. Origin will match up your email addresses and take care of the rest.
Note for Next Gen Consoles: Your gamertag or PSN Online ID carries over from Xbox 360/PS3 to Xbox One/PS4. If you have played any EA game on the last generation of consoles, please make sure you find and use that same account when you play on next gen.
If your Origin Account email address doesn't match your PSN or Xbox email, you can connect them using the steps below:
- Open the Origin client and click the Friends button, then Add a Friend. If you do not have the Origin client installed, you can Download for both PC and Mac.
- In the Import Friends menu, you can choose to "connect" your Xbox LIVE, PSN, and EA accounts. Simply sign in with your account details to connect.
If you have issues connecting your account, you will need to properly link them by contacting an EA Advisor.
